Privacy Policy for Hearme.fm
Effective Date: October 2, 2024
Hearme.fm (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, mobile applications, and other services (“Services”). This Privacy Policy describes how we collect, use, and protect your information when you interact with Hearme.fm, which operates an internet radio station network featuring over 150 stations.
By using Hearme.fm’s Services, you consent to the practices outlined in this policy. If you do not agree with this policy, please discontinue your use of our Services.
1. Information We Collect
We collect the following types of information:
1.1. Personal Information
We only collect personal information that you voluntarily provide to us when using our Services. This includes:
- Name
- Email address
We do not collect any other personally identifiable information (such as your postal address or phone number) unless you explicitly provide it to us.
1.2. Non-Personal Information
This includes technical information and usage data that cannot be used to personally identify you, such as:
- Browser type
- Operating system
- IP address
- Device information
- Listening habits (e.g., station preferences, listening duration)
- Location information (only when explicitly permitted by the user)
1.3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your usage of our Services. This helps us improve your experience, understand your preferences, and provide personalized content.
Types of Cookies We Use:
- Essential Cookies: Required for the operation of the website.
- Analytics Cookies: Help us analyze website traffic and improve the Services.
- Functionality Cookies: Remember your preferences to provide a personalized experience.
You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the Services.
- To respond to your inquiries and provide customer support.
- To personalize your experience, including delivering content based on your listening preferences.
- To send you updates, promotions, or notifications related to Hearme.fm (you can opt-out at any time).
3. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share information in the following situations:
- Service Providers: We may share your information with trusted third-party vendors who help us operate the Services (e.g., hosting providers, email services).
- Legal Compliance: If required by law or to protect the rights, property, or safety of Hearme.fm, its users, or the public, we may disclose personal information to law enforcement or other relevant authorities.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your information.
- Request deletion of your personal data.
- Opt-out of marketing communications.
To exercise these rights, please contact us at [insert contact email]. We will respond to your request in accordance with applicable laws.
6. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or operational reasons. We encourage you to review this policy periodically to stay informed of any updates. Your continued use of the Services after any changes to this policy will signify your acceptance of the updated terms.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@hearme.fm
Address: Holly Tree House, The Village, Castle Eden, Hartlepool, TS27 4SL, UK